Vlog: Say Goodbye To Parking Woes With Secure Parking - Honest Review Of Australia's Largest Car Operator Video

Feel free to watch the video above or at https://www.youtube.com/watch?v=d1xcoJ-BVY0 about Secure Parking Review, listen to the podcast here or read the transcript below. Are you fed up with trying to find a place to park your car in crowded cities? In this video, we'll review Secure Parking, Australia's largest vehicle parking service, giving you all the information you need to decide whether or not their services are right for you. Find out about their benefits and drawbacks, as well as the different kinds of parking services they provide.

1
00:00:00,000 --> 00:00:05,120
Hi there, are you tired of searching for a parking spot in busy cities or crowded areas?

2
00:00:05,120 --> 00:00:09,680
Well if you are then Secure Parking might be the solution for you.

3
00:00:09,680 --> 00:00:14,160
Today we're going to review Secure Parking, it's pros, cons and services so that you

4
00:00:14,160 --> 00:00:18,840
can make an informed decision on whether to use the services or not.

5
00:00:18,840 --> 00:00:24,440
Secure Parking is one of the largest car operators in Australia, offering more than 600 secure

6
00:00:24,440 --> 00:00:30,160
parking spaces across all major Australian cities including Melbourne, Perth, Adelaide,

7
00:00:30,160 --> 00:00:33,360
Brisbane and Sydney as well as in New Zealand.

8
00:00:33,360 --> 00:00:38,480
They provide various parking services such as hourly, early bird, monthly, club Secure,

9
00:00:38,480 --> 00:00:42,080
Advantage Parker and pre-booked online parking.

10
00:00:42,080 --> 00:00:46,280
Booking a parking spot through their website is easy and very efficient, especially if

11
00:00:46,280 --> 00:00:51,000
you're stuck in traffic, have time-sensitive orders or are planning a long vacation.

12
00:00:51,000 --> 00:00:54,600
And also they have an app for even more efficiency.

13
00:00:54,600 --> 00:00:58,840
Secure Parking's design offers any driver the possibility of booking a service, checking

14
00:00:58,840 --> 00:01:02,360
events and getting good deals for their services within seconds.

15
00:01:02,360 --> 00:01:06,240
The developers had quick functionality in mind when it comes to the user experience since

16
00:01:06,240 --> 00:01:10,520
the layout is time efficient as you can book a parking slot and see the details of the

17
00:01:10,520 --> 00:01:13,520
specific product at the same time.

18
00:01:13,520 --> 00:01:19,080
In terms of the advantages of using Secure Parking, they offer long and short stay options,

19
00:01:19,080 --> 00:01:23,960
no waiting to enter or exit, especially when choosing monthly parking, a reserved spot

20
00:01:23,960 --> 00:01:28,880
when choosing monthly parking, 24 hour service and journey mapping.

21
00:01:28,880 --> 00:01:32,680
On the other hand, there are some disadvantages to consider.

22
00:01:32,680 --> 00:01:37,520
Some services are expensive, there is a $1 booking fee, it requires too much personal

23
00:01:37,520 --> 00:01:42,200
information to make an account and not all services are available at each Secure parking

24
00:01:42,200 --> 00:01:43,200
spot.

25
00:01:43,200 --> 00:01:47,760
Although one of Secure Parking's values is to achieve a positive customer experience

26
00:01:47,760 --> 00:01:52,720
by offering journey mapping, plug and play and swift support amongst parking services,

27
00:01:52,720 --> 00:01:55,000
the reviews are not too good.

28
00:01:55,000 --> 00:02:00,720
On TrustPilot, Secure Parking received 1.5 stars out of 35 reviews in total, most of

29
00:02:00,720 --> 00:02:04,200
them respectively 88% being one-star reviews.

30
00:02:04,200 --> 00:02:09,480
On the product review website, Secure Parking received 104 one-star reviews out of 109 reviews

31
00:02:09,480 --> 00:02:10,480
in total.

32
00:02:10,480 --> 00:02:15,120
Most of them refer to the customer service experience, not their actual services.

33
00:02:15,120 --> 00:02:17,800
So should you buy Secure Parking services?

34
00:02:17,800 --> 00:02:22,360
If you are planning a trip for the weekend, Secure Parking provides weekend parking services

35
00:02:22,360 --> 00:02:26,760
and if you are always on the road that has orders in the same area, the Advantage Park

36
00:02:26,760 --> 00:02:28,800
service is for you.

37
00:02:28,800 --> 00:02:33,520
Club Secure is another subscription type service they offer and being free to join, any driver

38
00:02:33,520 --> 00:02:37,480
can gain access to discounts to Secure Parking services.

39
00:02:37,480 --> 00:02:41,760
On the other hand, if you are a driver and need short term parking paid by the hour,

40
00:02:41,760 --> 00:02:44,400
then hourly parking is the right choice for you.

41
00:02:44,400 --> 00:02:49,280
If you are a driver, CBD worker or commuter, Early Bird Parking provides flat rates for

42
00:02:49,280 --> 00:02:51,080
all day Secure Parking.

43
00:02:51,080 --> 00:02:55,600
When going out for a party, show or simply a night in the town, Night Parking offers

44
00:02:55,600 --> 00:03:00,880
services in major capital cities as well as choosing the overnight and hotel parking products

45
00:03:00,880 --> 00:03:03,920
when you intend to spend the night in the city.

46
00:03:03,920 --> 00:03:08,400
Another similar website, Wilson Parking offers similar services, although there are some

47
00:03:08,400 --> 00:03:09,640
differences.

48
00:03:09,640 --> 00:03:14,480
In terms of similarities, both provide cards or monthly subscription that value saving

49
00:03:14,480 --> 00:03:17,440
more money on Secure Parking spaces.

50
00:03:17,440 --> 00:03:22,080
Also both have similar designs, level functionality and available customer service support.

51
00:03:22,080 --> 00:03:27,160
Regarding the differences, Secure Parking has a booking fee of $1 while Wilson Parking

52
00:03:27,160 --> 00:03:28,560
doesn't have one.

53
00:03:28,560 --> 00:03:33,200
On the other hand, Secure Parking is still the best option because it offers a various

54
00:03:33,200 --> 00:03:35,280
range of services.

55
00:03:35,280 --> 00:03:39,600
So ultimately Secure Parking is a great option if you are a driver looking for a service

56
00:03:39,600 --> 00:03:41,240
that is secure parking services.